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  • How long should i charge my device prior to its first use?
    The device should be charged overnight or for 6 uninterrupted hours prior to the first use.
  • How often should i charge my device?
    The device should be charged in between each use to ensure an extended battery life/
  • Why does the light turn off when I move the device away from my face?
    he device operates through a smart sensor, helping to reserve battery when the device is not active. The device will not emit heat if it is not in contact with your skin.
  • When should the red light be on?
    When the device is turned on and in contact with your skin the head of the device will display a red light. The red light is the Infrared LED light therapy.
  • Is it possible to use the device too much?
    Usage varies on skin type, but should not exceed 3 times a week. Ask your sales representative if you are unsure.
  • Will my device work everywhere in the world?
    Yes, the devices work on 100-240v (rated voltage), so you can use it anywhere in the world, with the appropriate adapter.
  • Is LED light therapy safe?
    Yes, LED Light Therapy is clinically proven to be safe for all ages and skin types. Photo rejuvenation does not harm the body in any way. The light waves are safe for any skin type.
  • Does LED light therapy hurt?
    No. Unlike other anti-aging treatments, The device is painless, gentle, non-invasive and safe, and can be used in the comfort and privacy of your own home.
  • Is it possible to get an allergic reaction to the device?
    No. The light is 100% natural. There are no side effects.
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